Fees, Payment & Cancellation Policy

  • Please see the NT Services page for information regarding the fees.

  • Payment can be made by cash, cheque or bank transfer.

  • Payment must be made in full before the consultation, when the NTQ is returned, in order to confirm the booking.

  • Cancelling with less than 48 hours notice will incur a charge of 50% of the consultation fee, less than 24 hours results in the full fee being charged.

Terms of Engagement

This document must be signed by both the client and Donna Peters (NT) prior to the first consultation and copies retained by both.

The Nutritional Therapy Descriptor - Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual's symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing.

Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a 'one size fits all' approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with 'red flag' signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client's care to explain any nutritional therapy programme that has been provided.

Donna Peters Nutrition Clinic requests that the Client notes the following -

  • The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.

  • Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.

  • Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions.

  • Nutritional advice is not a substitute for professional medical advice and/or treatment.

  • Standards of professional practice in Nutritional Therapy are governed by the CHNC Code of Conduct.

  • This document only covers the practice of Nutritional Therapy within this consultation, and your practitioner will make it clear if he or she intends to step outside this boundary.

Other areas of responsibility –

  • The client is responsible for contacting their GP about any health concerns.

  • Permission is given for the NT to contact the clients GP regarding any agreed aspects of the case.

  • If the client is receiving treatment from their GP, or any other medical provider, they should tell him/her about any nutritional strategy provided by a NT. This is necessary because of any possible reaction between medication and the nutritional programme.

  • The client must inform the NT about any medical diagnosis, medication, herbal medicine, or food supplements they are taking as this may affect the nutritional programme.

  • The client must contact the NT should they wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.

  • Recording consultations using any form of electronic media is not allowed without the written permission of both the nutritional therapist and the Client.